Hollister Incorporated Mission Statement
Hollister dedicates itself to be a company which looks outward to the needs of healthcare professionals and the people they serve.
This dedication is based on our Mission: To help healthcare professionals deliver better products and services, and to make life more rewarding and dignified for those who use our products.
By listening to our customers and those they serve, we will gain a better understanding of the needs which we can best satisfy.
This will lead us to improve present products and develop or acquire new and unique products, since all products inevitably face the cycle of growth, maturity, and decline.
Our products and services will be of superior quality and backed by our policy of unconditional customer satisfaction.
We will work together by focusing on the process of filling these needs, through cooperation, effort, and creativity.
We will form strong relationships with our suppliers and distributors, and with the communities in which we work.
We will judge behaviour in every phase of our business by how it helps us better serve our customers.
We believe that the ethical way is the only way to conduct our business.
Hollister has the unique advantage of building on the solid foundation of "quality products, quality service, quality employees," a legacy of our founder, John Dickinson Schneider.
We are pledged to maintaining an independent company -- employee owned -- and, to that end, will continue to manage our company as an internally financed and profitable business.
By living each day by our Mission, we will grow and prosper as a company and in the process, become better human beings.