Welcome to Hollister Secure Start Services

We've enhanced our website experience to provide you with more options.

Find what you need, when you need it.

We’re so glad you’re here!

By signing up for Hollister Secure Start services, you now have access to free personalized support, product information, and educational resources that will help you live the life you want to live. We recently enhanced our website experience to provide you with even more options:


Product Sample Tracking
Track the shipments of any Hollister product sample orders you've placed with us, and view your sample order history.


Information Based on Your Needs and Interests
Update your account information with your interests and preferences, so we can provide information and resources that you care about. Our articles, videos, and educational booklets can help you better understand your condition, learn about ostomy or continence products, and live the life you want to live.


Personalized Support
Contact a Hollister Secure Start Representative who can answer your product questions, help you find supplier options, and explain insurance coverage for catheter reimbursement. Your Consumer Service Advisor can recommend educational resources related to understanding your condition and connect you with associations and groups that offer additional support.


If you have questions, please don’t hesitate to call us at 1.800.263.7400 or email us

Start exploring!