Secure Start Services – Continence Care
Secure StartSM services provides free, personalized support for people who use intermittent catheters.
Education, resources, and support to help you live with confidence, comfort, and dignity.
At Hollister, our mission is to make life more rewarding and dignified for those who use our products and services. That mission is at the heart of Secure StartSM services – a program designed to provide you with no cost, individualized support during your catheterization journey.
Secure Start services is more than a service – it’s a partnership. Once enrolled, you’ll be connected with dedicated Secure Start Coordinators who will take the time to listen and understand your needs. They’ll walk alongside you with education, resources, and practical support. Whether you’re new to intermittent self-catheterization or have been using catheters for a while, they’ll focus on helping you feel more confident and informed as you go about your daily routine.
With Secure Start services, you don’t have to figure things out on your own. Our knowledgeable, compassionate Coordinators can:
- Help you evaluate intermittent catheter options and select the right product for you
- Send you catheter samples
- Guide you on proper catheter usage
- Provide product and lifestyle educational materials
- Help you identify product supplier options
- Connect you with community resources
Support is available Monday through Friday, from 8:30 am to 5:00 pm EST.
Enroll now to gain access to free, personalized support, continence product information, and educational resources that will help you live your life your way.
Explore Helpful Resources
Want to learn more about Hollister, intermittent catheterization, continence products, and bladder health? Below are some links to information and resources on our website that you may find interesting and helpful.
Learn more about who we are and what we do.
Access helpful PDFs and videos that can help increase your continence care knowledge.
Get information on our VaPro™ Pocket and Infyna Chic™ intermittent catheters.
Supporting Bladder Health – Learn about the urinary system, bladder disorders, and UTI prevention.
Living With a Neurological Condition – Read articles about fitness, intimacy, travel, daily life, and more.